cut to size prices
The below rates are for standard UK postcodes. The total cost of delivery for your order will be shown before you submit your credit card details, or confirm your order.
Please Note: Some postcodes (e.g. Isle of Wight and Scottish Highlands, N Ireland) incur excess shipping charges and we reserve the right to request this from our customers before shipment. Should you decide you do not want to incur this additional cost, you may cancel your order with no costs being incurred.
Delivery times exclude weekends and Bank Holidays
*For orders placed before 12pm (Midday). For orders placed after 12pm (Midday) this service is 3 – 4 working days.
**Express delivery is available on certain products only. You may select your shipping option during the checkout.
All delivery deadlines are subject to stock availability – in the unlikely event that we cannot meet your delivery expectations we will contact you immediately to make alternative arrangements. If you are unhappy with what we can offer then you are entitled to a full refund no questions asked.
All samples are delivered free of charge.
We now offer several delivery services to best suit our customers needs. Please see the shipping rates table for estimated delivery times associated with each service.
We are very proud of our excellent customer service so if you have a deadline, or require your order delivered to a non-mainland UK address which may take slightly longer, please do not hesitate to contact us on 01752 917434 or firstname.lastname@example.org for more information.
If you wish to collect your order in person from our premises in Devon, there is an option to do so during the checkout process. All orders collected in person will not incur a delivery charge.
If you have any special instructions for delivery, please include them in the ‘special instructions’ section at the checkout.
We take great care to package all items and have an exceptionally low breakage rate.
Where necessary, larger orders may arrive on a pallet to avoid damage.
We use two couriers, and which one your order arrives with will depend on how big your order is. For any order under 1m x 1m, we use DPD. For any orders over 1m x 1m, we will use TNT.
Yes, both our couriers will require a signature upon delivery.
During the order process you will receive several emails updating you on the process of your order, including when it has been dispatched. If you require any more information, please contact our customer service team on 01752 917434.
If you have any queries regarding delivery please ring our team on 01752 917434. If we cannot deliver your order within the specified period, we shall make every effort to contact you and inform you of the expected delivery date for your order. If we cannot agree a delivery date with you, you can cancel your order and receive a full refund for it.